We are a very large hospital system SalesForce client that needed to create a website to automate several different programs that connect with members and contractors in the community. Brett became a member of our team helping us define and scope the project and then built the project. Brett’s experience and guidance made the project a huge success. He is very responsive, patient, and works really fast. I highly recommend Touchpoint as an excellent partner and vendor.
HCP was a first time salesforce user. Touchpoint gave us strong guidance around training our staff, plus they ensured our pilot project was properly organized within the capabilities of the Sales Cloud Professional model.
Touchpoint Solutions is great to work with! They’ve provided value to our organization from the beginning. We’ve been working with them for years and they make sure we get maximum value from Salesforce.com.
Aside from administration services, they’ve built great solutions, including a mobile app on Salesforce1 that allows us to quickly capture patient sentiment and improve care.
Our healthcare company has used Salesforce for years to track patient followup, but it was always a burden for providers who didn’t have the time or expertise to use it effectively. As the lead RN at one of our health centers I had the opportunity to work with Touchpoint to improve our Salesforce interface. Touchpoint helped us get the most out of Salesforce by tailoring the platform to our specific needs. They even flew out to visit our health center to better understand our needs and the unique challenges we face. The guys at Touchpoint were easy to work with and continue to provide quick and efficient service whenever we request updates. We look forward to continuing our relationship with Touchpoint.
Touchpoint Solutions worked with me on a project for a Salesforce Community Portal project. Brett and his team always kept the end users in mind and provide solutions that met our requirements but also met today standards in UI development. As a previous Salesforce Developer it was great to see that they provide code that met our company standards but also commented lines of code for ease of use for support. In a world where it is very difficult to find quality Salesforce UI Consultants, Touchpoint Solutions is a great vendor.
I’ve worked with the folks at Touchpoint for a number of years and they have helped me take my SalesForce experience to a level I could never have reached on my own. Not only are they pleasant to work with and very professional, but they really know their stuff. You can tell they’ve done a variety of types of projects for many years because they never seem to run out of ways to solve a business problem I throw at them. They are always concerned about getting the job done as quickly as possible and are great on feedback and follow-up when I have a concern, question or need. I highly recommend Touchpoint.