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The Brains and Brawn of Service Cloud Einstein By touchpoint | Dec 07, 2017

The Brains and Brawn of Service Cloud Einstein

When it comes to getting the most value from your Salesforce implementation, there are several important questions businesses should ask themselves – and administrators should ask businesses – before even getting started.

That’s according to Kegan Rinard, contributor at the blog Salesforce Ben, who argues that choosing the right version and edition of Salesforce to best fit your specific needs is a crucially important decision. With so many different version and editions, each with its own pros, cons, features, and pricing structures, doing your homework – and having expert help – can mean the difference between Salesforce success and disappointment.

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